
A friend of mine has a Fien Multimaster, which I fell in love with, but I did not feel I could afford one.
When I saw the Rockwell I thought "Eureka! Now I can afford the same thing, only cheaper!" Never was the old adage "You get what you pay for." more true.
I should have remembered that if something seems too good to be true, it probably is. I purchased the Deluxe 72 Piece Kit, and when the unit was brand new, it worked pretty much as advertised. It seems however that Rockwell's quality control is not all that good.
The blades wore out quickly, and the unit itself started to loosen up after a few hours of work. In particular the screw that holds the blade down pretty much lost its ability to remain tight for any length of time. Now, after only a few minutes of use the blade will loosen up and effectively stop cutting. This looseness may have contributed to the dulling of the blades.
My personal opinion is that oscillating tools need particularly good quality materials as well as workmanship because of the ultra high RPMs. Rockwell clearly is lacking in checking what it sends out the door.
All attempts to contact Rockwell have failed. I have tried to contact them by phone, but I always got directed to a phone-tree that put me on wait, then told me to leave a message and someone from customer service would get back to me. No one ever has. Likewise my email has gone unanswered.
What I have now is a glorified paperweight-cum-doorstop. The unit that worked so well three months ago is now literally vibrating apart, the blades would barely cut butter if they could be held securely by the retaining screw, and customer service is non-existent.
Apparently some Sonic Crafters got better quality control than mine, since there are some positive reviews here (Unless, that is, Rockwell employees are over here plugging their product.). I only wish I was one of the lucky ones that got a good unit.
In summary I am reminded of John Ruskin's famous quote:
"There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who consider price only are this man's lawful prey."
After all these years, I should have remembered that. Get more detail about
Rockwell RK5102K Sonicrafter Deluxe 72-Piece Kit.